Question:
Warning about Zoom! Tooth Whitening "Weekender" kit ?
Answer:
I got the Zoom! Weekender tooth-bleaching kit on the advice of my
dentist. I asked repeatedly about its safety and effectiveness and was
assured it was a great product. It cost $250.
IT IS A HORRIBLE PRODUCT. First, even though I used slightly less than
the recommended amount of the bleaching solution, it ate away my gums
immediately. They healed, but it took about three days before they
stopped looking and feeling like raw meat.
I have complained to the company about half a dozen times in the past
three weeks and have gotten absolutely no reply.
This company is bad, bad news. They have created a product that could
be dangerous, yet the materials/instructions included give absolutely
no indication of the dangers. There's NOTHING in the literature
included with the product or on the Web site that warns people their
gums might be eaten away by this material. To add insult to injury
(literally), they have no customer service at all, and although they
encourage you to contact them both via e-mail and via a bulletin board
that is part of their Web site (discusdental.com), they do not pay
attention to anything they receive.
AVOID THEM LIKE THE PLAGUE THEY ARE. I am probably going to have to
file a complaint via my credit card company. I am most angry because
my dentist suggested I do this, and even though I asked all the right
questions, I still got ripped off--and hurt.
Just about any tooth-whitening product can do this. My in-law is a dentist
and he even warns patients about toothpastes with whitening agents because
they are even strong enough to cause pain in some people. I used a
Rembrand gel-and-tray whitener years ago and had no problems. However, my
husband and I both recently tried Crest Whitestrips and after the first
strip it felt like it was eating away into my gums. My husband had the
same problem. My gums were bright red and very inflamed for a couple of
days.
